Pinnacle Virtual Jet Management
Standard Operating Procedures (SOP)
1. Purpose & Scope
These Standard Operating Procedures (SOP) establish the operational, safety, and professionalism standards for all pilots operating under Pinnacle Virtual Jet Management (PJM). The SOP ensures consistent, realistic executive jet operations while preserving the flexibility expected of independent operators within the SayIntentions AI network.
All pilots flying under the PJM banner are expected to understand and comply with these procedures when conducting flights tracked through the FLIGHTLINQ system or participating in PJM-organized events.
2. Aircraft & Booking Rules
2.1 Aircraft Location Requirement
  • Pilots must begin flights from the aircraft’s current airport.
  • Aircraft availability must match the selected departure airport at the time of booking.
  • Booking an aircraft not physically staged at the departure location is prohibited. 
2.2 Booking Hold Policy
  • Flight bookings remain active until flown or manually cancelled.
  • Cancelled flights remain visible in pilot history for 15 days.
  • Three (3) auto-cancellations within a calendar month will trigger a compliance review.
2.3 Pilot Repositioning
  • Manual pilot repositioning is enabled and permitted to meet operational needs.
  • Jump seating is disabled.
  • Pilots requiring assistance with repositioning may contact staff if needed.
  • Pilots must bring aircraft back to one of the PJM hubs for maintenance when prior to the aircraft reaching 70% health. 
3. Flight Planning & Operations
3.1 Alternate Airports
  • Filing alternate airports is enabled and encouraged.
  • Alternates may be selected during planning and finalized at flight completion.
3.2 Charter Operations
  • Charter flights are the method of flying within PJM, as no scheduled service is provided.
  • Pilots must fly under the ICAO "PJM", callsign "PINJET" (PIN-JET) while flying the 4 digit code provided on the roster. 
  • flights are booked on the pilot "dashboard" by going to "flights" then "charter flights". be sure the departure location is set to the location of your pilot, indicated on the top right of the FLIGHTLINQ dashboard by your username.
  • Flying with the custom Airline callsign "PJM" and your unique four digit number on the SayIntentions Network will enable the custom cabin crew, dispatch and other settings. 
4. Monthly Participation Requirements
4.1 First Flight
  • No deadline exists for a pilot’s first flight after joining PJM.
4.2 Monthly Activity
  • No minimum flight count is required.
  • No minimum flight-hour requirement is enforced.
  • PJM prioritizes quality, realism, and professionalism over volume.
5. FlightLinq Scoring & Performance Standards
All flights begin with a baseline score of 100 points, calculated independently by FlightLinq. Scores are adjusted based on performance, discipline, and safety factors.
6. Landing Performance Standards
6.1 Touchdown Rate (Vertical Speed)
Touchdown Rate Adjustment 0 to -150 fpm0 / -151 to -300 fpm-2 / -301 to -450 fpm-5 / -451 to -600 fpm-10 
6.2 Touchdown Zone Accuracy
  • Undershoot: -15
  • Within 1,000 ft: +5 (best score)
  • 1,000–2,000 ft: tapers to 0
  • 2,000–3,500 ft: tapers to -6
  • Beyond 3,500 ft: -10
6.3 Centerline Tracking
  • Within 5 ft: +3
  • 5–15 ft: tapers to 0
  • 15–35 ft: tapers to -5
  • Beyond 35 ft: -10
6.4 Bounce Events
  • -10 per bounce, capped at -20
6.5 Smooth Landing Bonus
  • +2 bonus awarded when:
    • Touchdown ≤100 fpm
    • No bounce events recorded
7. Operational Discipline
7.1 Rule-Level Penalties
  • Taxi speed >25 kts: -2 each, capped at -6
  • Landing lights off below 5,000 ft for >30s: -2 each, capped at -6
  • Landing lights on above 18,000 ft for >60s: -5 each, capped at -10
  • Beacon off with engines running: -2 each, capped at -6
  • Airspeed >250 kts below 10,000 ft: -5 each, capped at -15
7.2 Clean Flight Bonus
  • +3 bonus when no taxi speed, lighting, or beacon violations occur.
8. Critical Safety Events
8.1 Stall Warnings
  • <1.5 seconds: ignored
  • 1.5–5 seconds: -5
  • ≥5 seconds: -15
  • Per-flight stall penalty capped at -20
8.2 Overspeed Warnings
  • ≤30 seconds: -15
  • 30 seconds: -25
8.3 Crash Detection
  • Any detected crash results in a forced score of 0
8.4 Slew Mode
  • Detection results in a maximum score cap of 40, regardless of other performance factors.
9. Systems Configuration Monitoring
Single-hit penalties apply when configuration requirements are not met:
  • Gear not down by 500 ft AGL: -10
  • Landing flaps not set by 500 ft AGL: -10
10. Compliance & Professional Conduct
PJM pilots are expected to operate with professionalism consistent with real-world executive aviation standards. Repeated violations, excessive auto-cancellations, or unsafe operational behavior may result in:
  • Informal review
  • Formal compliance review
  • Temporary or permanent removal from PJM programs or events
Final Note
These SOPs are designed to support realism, fairness, and flexibility, not restrict pilot freedom. By adhering to these standards, pilots help maintain the high-quality executive aviation environment that defines Pinnacle Virtual Jet Management.